Category Archives: AI News

The Science of Chatbot Names: How to Name Your Bot, with Examples

5 Best Ways to Name Your Chatbot 100+ Cute, Funny, Catchy, AI Bot Names Assigning a female gender identity to AI may seem like a logical choice when choosing names, but your business risks promoting gender bias. But do not lean over backward — forget about too complicated names. For example, a Libraryomatic guide bot for an online library […]

New research highlights opportunities and challenges of AI Chatbots in Higher Education Department of Education

Educational chatbots for project-based learning: investigating learning outcomes for a team-based design course Full Text Ensuring AI’s authentic alignment with human expressions, without crossing into this discomfort zone, is crucial for fostering positive human-AI relationships. The synergy between RL and deep neural networks demonstrates human-like learning through iterative practice. An exemplar is Google’s AlphaZero, which […]

People Pay Extra Money to Talk to Customer Service Humans on the Phone

Intellectual property and data privacy: the hidden risks of AI Unlike AI chatbots, rule-based chatbots are more limited in their capabilities because they rely on keywords and specific phrases to trigger canned responses. Does the chatbot integrate with the tools and platforms you already use? If you have customers or employees who speak different languages, […]

Using chatbots to increase conversion rates

Chatbot Statistics How Many People Use Chatbots? It’s essential to track satisfaction over time to ensure your chatbot consistently meets user expectations. The user engagement rate is the percentage of active users who actively engage with your chatbot after initiating a conversation. It’s calculated by dividing the number of engaged users by the total number […]